Improving the business value of IT

• How well does IT support our business processes?
• Do we invest too much or too little in IT?
• Are we using our IT systems to the maximum?
• More questions...

• TIP Benchmarking
• SAP Benchmarking
• ERP Benchmarking
• Project Benchmarking
• Service Desk Survey
• Sprint Survey

• The Danish municipalities
• DONG Energy
• Apoteket AB 

08 July 2008

Improving the business value of IT

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